Will I receive an order confirmation after placing my order?

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• Has my order been shipped?

  Once your order has been dispatched, you will receive a shipping confirmation email. Your order status can also be checked in your account.

• Will an invoice be included with my order?

  Yes, we will send an invoice to you via Email.

• When exactly will my parcel be delivered?

  The time it takes for your shipment to arrive is determined by the shipping method you choose and the location to which it will be delivered.

• Can I cancel my order?

  If you wish to cancel an order, please email our Customer Service.

• Can I make changes to my order?

  We cannot accept any changes to your purchase once it is in the "shipping," or "delivered" status. We can only make changes to orders that have not yet been shipped. Please contact us if you need to make adjustments to your order.