When exactly will my parcel be delivered?

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• Will an invoice be included with my order?

  Yes, we will send an invoice to you via Email.

• Will I receive an order confirmation after placing my order?

  A confirmation email will be sent to you automatically once you place your order. Please check your spam folder first if you can't find the email. If you can't find it in your spam folder, please check the spelling of the email address. Please ...

• Can I have each of the products in my shopping cart shipped to a different address?

  Each order can only have one delivery address. If you want products delivered to different addresses, you need to place separate orders.

• Has my order been shipped?

  Once your order has been dispatched, you will receive a shipping confirmation email. Your order status can also be checked in your account.

• My product has been returned to the sender. What can I do?

  Please contact our Customer Service if you have received a notice from a shipping agent stating that your parcel is being returned to sender or if you see this in your tracking link so that we may assist you in receiving your order ASAP.