How can I remove a product from my shopping cart?
In the shopping cart, just below the product, a button allows you to remove the product. The button resembles an 'x.'
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Can I order more than one product at a time?
It is certainly possible to include multiple in one order! Here's how to do it: (1). Go to the product page of the first item you want to order and begin personalizing it by clicking the 'Customize' button. (2). Place the product in your shopping ...
Can I have each of the products in my shopping cart shipped to a different address?
Each order can only have one delivery address. If you want products delivered to different addresses, you need to place separate orders.
My product has arrived damaged, what can I do?
What a pity that your product was broken during shipping to you. Please contact our Customer Service department so that we can figure out what went wrong and provide a suitable solution. When sending an email, it's a good idea to include a photo of ...
How can I use a discount code?
You can enter your discount code in the shopping cart during the payment step. Enter your code and click 'Apply Discount,' and the discount will automatically be taken from your total order amount. Each order is limited to one discount code.
Can I exchange or return my product?
Because most products of us are manufactured with your personalization, it is unique to you and cannot be exchanged or returned except for quality reasons. Please contact customer service if you are dissatisfied with the gift, and we will work with ...