Has my order been shipped?

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• Can I make changes to my order?

  We cannot accept any changes to your purchase once it is in the "shipping," or "delivered" status. We can only make changes to orders that have not yet been shipped. Please contact us if you need to make adjustments to your order.

• Can I have each of the products in my shopping cart shipped to a different address?

  Each order can only have one delivery address. If you want products delivered to different addresses, you need to place separate orders.

• Can I cancel my order?

  If you wish to cancel an order, please email our Customer Service.

• Will I receive an order confirmation after placing my order?

  A confirmation email will be sent to you automatically once you place your order. Please check your spam folder first if you can't find the email. If you can't find it in your spam folder, please check the spelling of the email address. Please ...

• Can I order more than one product at a time?

  It is certainly possible to include multiple in one order! Here's how to do it: (1). Go to the product page of the first item you want to order and begin personalizing it by clicking the 'Customize' button.  (2). Place the product in your shopping ...