Can I add a product to an order I have already placed?
We begin to work as soon as the order is placed to meet the promised delivery dates. As a result, adding products to already submitted orders is not possible.
Related Articles
Can I order more than one product at a time?
It is certainly possible to include multiple in one order! Here's how to do it: (1). Go to the product page of the first item you want to order and begin personalizing it by clicking the 'Customize' button. (2). Place the product in your shopping ...
My product has arrived damaged, what can I do?
What a pity that your product was broken during shipping to you. Please contact our Customer Service department so that we can figure out what went wrong and provide a suitable solution. When sending an email, it's a good idea to include a photo of ...
Has my order been shipped?
Once your order has been dispatched, you will receive a shipping confirmation email. Your order status can also be checked in your account.
Can I cancel my order?
If you wish to cancel an order, please email our Customer Service.
I forgot to add my discount code. Can it be applied?
If you have forgotten to add your discount code, please contact our customer service.