Recent Articles
My product has arrived damaged, what can I do?
What a pity that your product was broken during shipping to you. Please contact our Customer Service department so that we can figure out what went wrong and provide a suitable solution. When sending an email, it's a good idea to include a photo of ...
Can I exchange or return my product?
Because most products of us are manufactured with your personalization, it is unique to you and cannot be exchanged or returned except for quality reasons. Please contact customer service if you are dissatisfied with the gift, and we will work with ...
When exactly will my parcel be delivered?
The time it takes for your shipment to arrive is determined by the shipping method you choose and the location to which it will be delivered.
Has my order been shipped?
Once your order has been dispatched, you will receive a shipping confirmation email. Your order status can also be checked in your account.
How can I track my package?
We will send you another email with a tracking number and a link to follow your item once it has been sent. You may also track the status of your order from your "my orders" section on your account page on the website or from the following ...